FAQs

What is a freestanding emergency room?

A freestanding emergency room is a state-licensed medical facility open 24/7, every day of the year. It provides emergency care for both serious and minor conditions, similar to a hospital-based ER but located independently. At ER of Fort Worth, our team includes board-certified emergency physicians and skilled RNs on-site at all times. We also have advanced diagnostic equipment such as CT scanners, X-rays, and labs, enabling us to offer comprehensive emergency care services without the need for a hospital campus.

ER of Fort Worth provides the same range of services as a hospital-based ER, including emergency care for high-acuity cases. However, we strive to offer faster, more personalized attention, with average wait times of under 10 minutes. Our in-house lab and imaging facilities ensure that all necessary tests and treatments are conducted without delays.

Urgent care centers usually handle non-life-threatening issues, such as colds, minor injuries, or infections. Freestanding ERs, like ER of Fort Worth, provide emergency-level care for more critical situations, such as chest pain, severe injuries, and dehydration. In essence, a freestanding ER is equipped for a broader scope of emergency services than urgent care facilities.

When you arrive at ER of Fort Worth, our staff will assess your condition through a process called triage. Based on the severity of your symptoms, a doctor will evaluate you and order any necessary tests, such as X-rays or blood work. Treatment will be administered based on the findings, all within a swift and efficient timeframe to minimize wait.

Yes! ER of Fort Worth is open around the clock, every day of the year, including weekends and holidays. We’re here for you whenever you need emergency medical care, with no appointment needed and little to no waiting.

No, an appointment isn’t required to receive treatment. ER of Fort Worth is available for walk-ins 24/7, and our team is ready to provide immediate care at any hour. If you prefer, you may call ahead for expedited assistance, but it’s not mandatory.

Bring any essential identification, such as a photo ID and insurance card if available. It’s also helpful to have a list of any medications you’re taking, known allergies, and your medical history. This information can aid in ensuring quick and accurate treatment.

While most cases at ER of Fort Worth don’t require overnight stays, some conditions may need extended observation. If necessary, our facility is equipped for overnight care or, if required, we can arrange for a seamless transfer to a local hospital for further treatment.

At ER of Fort Worth, you will always be seen by a board-certified emergency physician, not a physician’s assistant. Our experienced medical professionals ensure you receive the highest standard of care tailored to your condition.

Yes, we treat patients of all ages, including children and infants. Our staff is trained to care for younger patients, ensuring that children feel comfortable and safe while receiving emergency care.

The length of your visit can vary depending on the nature of your condition and the tests required. On average, ER visits at our facility are streamlined, with minimal wait times—usually under 10 minutes to see a physician. Simple cases may take just an hour or so, while complex conditions could require more time.

Insurance is not mandatory for receiving treatment. ER of Fort Worth bills most insurance plans and also accepts self-pay patients. We prioritize your health and provide emergency services regardless of coverage.

In-network facilities have agreements with certain insurance companies to set rates. ER of Fort Worth operates on an out-of-network basis with most providers, but we follow state guidelines to ensure you’re billed as if you’re in-network. This ensures affordable emergency care regardless of your insurance provider.

ER of Fort Worth accepts various payment methods, including insurance and self-pay options. For insured patients, your plan may cover part or all of the cost, depending on your coverage. We aim to work with you to ensure transparent and manageable billing.

You can request a copy of your medical records from ER of Fort Worth at any time. Contact our medical records department for assistance in obtaining your documents.

Traditional hospital ERs experience high patient volume due to factors like shortages of medical staff, bed availability, and many patients seeking care for non-emergency issues. ER of Fort Worth helps alleviate this issue by offering efficient, patient-centered emergency services with little to no wait time.

Tests and treatments depend on your condition but may include blood work, X-rays, CT scans, or IV medication. Our facility is equipped to perform all necessary procedures in-house, allowing us to quickly address a wide range of medical issues.

If your condition requires continued medical attention, we can coordinate a transfer to a local hospital. However, most patients can receive the treatment they need at ER of Fort Worth without needing hospitalization.

Yes, we conduct COVID-19 testing, including rapid antigen, PCR, and antibody tests. Our ER is equipped for safe and efficient testing and treatment, available at all hours.

ER of Fort Worth provides interpreter services for non-English-speaking patients to ensure clear communication throughout your care. Let our staff know, and we’ll arrange for a qualified interpreter to assist you.

Yes, you may bring a friend or family member to support you during your visit. They can provide helpful information and offer comfort, though visitor policies may vary based on health and safety requirements.

Our fees align with those of similar freestanding or hospital-based ERs. Many insurance plans cover emergency visits differently than other medical services, and our team is happy to clarify any cost-related questions to help you understand your options.

A medical emergency occurs when symptoms are severe enough that they could cause harm if untreated. If you’re uncertain about your symptoms, it’s best to seek medical evaluation. ER of Fort Worth is here 24/7 to address any emergency health concerns.

For any billing or insurance inquiries, contact ER of Fort Worth directly. Our staff is here to assist you with understanding charges, insurance claims, and payment options.

If you have follow-up questions or concerns after your ER visit, contact us. Our team is available to discuss your treatment and provide clarification on any part of your care plan.